Solutions to common problems:
1. Carriage Jams at the beginning of the row.
Solution #1: Remember the hemis back against the bed at the beginning of the row so the front of the carriage will clear the hem.
Solution #2: Be sure the green stripper plate on the underside of the nose of the carriage runs just below the needles. It is supposed to run just under the needles and slightly raise them as it knits.
Check to see if the yarn has wrapped around one of the green stripper plates on the underside of the carriage. Using your finger, release the yarn from around the plate, pull up the yarn that was caught on the plate and continue to knit the row. To prevent this from happening in the future, be sure to hold the yarn at the beginning of the row before you push the carriage, until you see the first needle begin knitting the yarn.
Solution: Make sure all needles are in FWP.
Solution #1: Check to be sure the needles are in FWP and not moved out of line.
Solution #2: Lift up the handle of the carriage and check to be sure all the needles are either in non-working, working, forward working or holding position. If there is a needle out of line, it can hit on the "bounce bar" on the underside of the keyplate. You will be able to see this through the tinted keyplates.
Solution #3: Do not bear down on the carriage.
Solution #4: If you have a row counter attached to your machine, remove it while you're learning.
Solution: Be sure the last row was knitted completely. You should knit the row until the last needle stops moving or it will be difficult to knit the next row or you can drop stitches.
Solution #1: Be sure there is enough free yarn coming from the pull-skein. If the yarn is pulling directly out of a new ball or if it gets caught on something on your table, it will be difficult to knit the row.
Solution #2: Do not hold the yarn as you knit.
Solution: Be sure to hold the yarn at the beginning of the row and to be sure it feeds through the yarn guide in the front of the carriage. If it is pulled out or comes out by not holding it, there is no yarn to feed into the needles and all the stitches will drop.
7. After knitting a few rows, carriage is stuck at the beginning of the row.
Solution: Because by nature, knitting curls toward you at the sides, to make it easier for the carriage to knit the edges, be sure to use the S-hooks and rubber bands, which serve to open out the side edges.. Be sure the knitting is back against the bed and one of the green plates on the underside of the carriage isn't hitting the knitting.
Solution: Until you’ve knitted a few rows, gently push the first few forward needles back to the usual forward working position. Then knit the row. After a few rows, you should be able to knit normally using the #1 keyplate. Also, after a few rows, your knitting will be come easier if you remove one of the weights from each side of the hem. You can use a couple of claw weights to hold down the area where you’ve removed the rod weights – or you can purchase thinner rod weights from your local plumbing supply company.
9. I made a mistake or knitted too many rows.
Solution: Just rip out the mistake row or extra rows. Be sure to unlatch the first stitch, which is usually a bit tighter than the others. See your instructional video on how to rip out a row. Also, there is such a thing as "speed ripping" you will need a separate tool for doing so called a "needlestopper". See a great video Speed Ripping Video using a Needlestopper that shows how to perform speed ripping (Shown on a metal knitting machine but is the same for the Ultimate/Incredible Sweater Machines. you'll love it!). To purchase the proper size needlestoppers, you will need size 8mm, they are for sale Needlestoppers HERE
10. Mistake made in the middle of the row and carriage is stuck.
Solution: Lift up the keyplate and slide the carriage back to the beginning of the row. Then rip out the stitches knitted on that row. Push the needles into either working or forward working position. Pull up the loose yarn and knit the row again.
11. I am getting loops over the needles and nothing is knitting. What's wrong?
Solution: The keyplate is not inserted properly. Be sure the back edge of the keyplate is inserted between the two "shelves" at the back of the carriage. The keyplate will have to be pushed down slightly, but not forced down. Also, be sure not to try to insert the keyplate unless all the needles under the carriage are in non-working position.